Yes, Niki allows passengers to bring a carry-on bag and 1 personal item on board the aircraft.
Niki Cancellation policy 2025 πππ-πππ-ππππ
NL Luftfahrt GmbH, Office Park 1 Top B03, 1300 Vienna, Austria , 43 1 7007 3204
Founded | Key Person | Status | Type |
---|---|---|---|
2003 | Niki Lauda | historical |
IATA Code | ICAO | Country | City |
---|---|---|---|
HG | FWL | Austria | Lower Austria |

Niki has established a cancellation policy that allows you to cancel your flight ticket within the first 24 hours of booking at no additional cost. If you miss this window, you can still cancel your ticket up to 1 hour before the scheduled departure of your Niki flight, although a small cancellation fee will apply.
Things To Remember:Here are some essential things to keep in mind regarding about Niki' cancellation policy:
- Be sure to check the cancellation fees that the airline will charge when you book your flight.
- If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
- If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
- In certain circumstances, such as a medical emergency or military deployment, Niki may waive cancellation fees or offer other accommodations.
- It's always best to contact the airline directly to discuss your options.
Niki 24-Hour Cancellations
The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days
Under Niki 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares.
Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee.
Important Note:When you book tickets from the United States, a 24-hour policy may apply. The Niki Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
Niki Cancellation Policy Due To Weather
If Niki has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Niki will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Niki to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.
Niki cancellation fee
Niki charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of Niki:
Cancellation Time |
Cancellation Fee |
Within 24 hours of purchase (if purchased at least 7 days before departure) |
USD 0 |
60-+ days before departure |
USD 0 |
31 β 59 days before departure |
USD 69 |
7 β 30 days before departure |
USD 99 |
6 days-1 hour before departure |
USD 119 |
Ways to Cancel a Niki
Niki provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Niki flight:
Online:
Follow these steps to cancel your Niki flight:
- Log into your account on the Niki website https://www.flyniki.com/.
- Navigate to the "My Trips" section on the website.
- Find the flight you want to cancel.
- Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.
Over the phone:
You can also cancel your Niki flight by calling their customer service hotline 43 1 7007 3204. Be sure to have your reservation number and any other relevant information on hand when you make the call.
At the Counter:
If you're near a Niki Air airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.
Niki Refund Policy
The Niki has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the Niki provides refunds based on when you cancel your ticket after charging the Niki cancellation fee mentioned above. However, you will be entitled to a full refund if:
- You cancel your flight at least 60 days prior to departure.
- You cancel a flight within 24 hours as long as it departs at least 7 days later.
- Your flight is canceled by the airline itself
- If your flight is delayed by at least 2 hours.
- Your flight is rescheduled and the new flight does not suit you.
- You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.
How To Get Niki Refund?
Here are the steps through which you can get a refund on your Niki flight:
- Go to the airline's official website https://www.flyniki.com/.
- Select the βMy Tripsβ option on the website.
- On the next page, enter the required information like Last name and Confirmation code.
- Click on βContinueβ at the bottom of the page (youβll be taken to the Reservation Summary page)
- Select Niki Cancel Reservation
- Now, the page will show you the refund amount with the cancellation fees on the last page.
Niki Contact Information:
Niki wants to make sure that its passengers are well tended to and all their queries get answered, thatβs why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Niki:
-
Via Call: Niki Cancellation Phone Number is 43 1 7007 3204 (toll-free open 24/7)
Via Chatbot: The Niki has a bot present on its website https://www.flyniki.com/ that tries to answer all your queries and help you with your problems.
Way to cancel my flight on Niki?
If you have reserved a flight ticket with Niki but due to some urgency, you need to cancel it. You can do a Niki cancellation in two ways - online or by telephone.
Niki refund and cancellation phone 43 1 7007 3204.Method #1: Canceling Niki Flight within 24 Hours
Gather your Niki flight details:

Collect your flight itinerary, personal information, and flight confirmation number.
Go To Niki Cancellation page:

Find your Niki trip by entering your personal, flight, and credit card details and clicking βFind My Tripβ on the website https://www.flyniki.com/.
Click the cancel button:

Now click on the Cancel button to cancel your e-ticket.
Make a Call With Niki for refund:

Dial 43 1 7007 3204 and cancel Niki ticket over the phone
Send Niki an email for cancellation:

You can request a full refund through email. Send an Niki e-mail to Refunds.
Method #2: Changing Niki Flight
Visit the Niki website:

Go to https://www.flyniki.com/ then click on the My Trips option.
Input your Niki flight details:

Type in your first and last name and Niki flight confirmation number.
Change the dates and details:

Enter the Niki new flight details carefully.
Click the new flight:

Click on the Niki new flight, and the website will automatically calculate the new cost for your flight
Pay for the new flight:

Input your credit card details to pay for the new tickets.
Niki Inflight Features
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Niki Contact information
Phone Number: | 43 1 7007 3204 |
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Address : | NL Luftfahrt GmbH, Office Park 1 Top B03, 1300 Vienna, Austria |
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FAQs
Passenger can direcly dial Niki toll free number %%PHONE%% or can reach website %%WEBSITE%%.
Niki cancellation policy is customer-friendly. Tickets are fully refundable within 24 hours of booking. Nonrefundable tickets can be changed or canceled without a fee.
If you purchase a Niki ticket that is an unrestricted fare, you can make changes to your flight with no change fee (based on seat availability). However, an additional collection of fare may apply.
If your due date is within 4 weeks of your flight, you must provide a doctor's certificate stating that you've been recently examined and you're fit to fly.
Niki have two options 1 refundable ticket and other non-refundable tickets. If you purchase refundable tickets then its completely fully refundable from the Niki.