Yes, Southwest Airlines allows passengers to bring a carry-on bag and 1 personal item on board the aircraft.
Southwest Airlines Cancellation policy 2025 πππ-πππ-ππππ
2702 Love Field Dr , 800-435-9792
Founded | Key Person | Status | Type |
---|---|---|---|
1971 | Bob Jordan | active | Commercial |
IATA Code | ICAO | Country | City |
---|---|---|---|
WN | SWA | US | Dallas |

Southwest Airlines has established a cancellation policy that allows you to cancel your flight ticket within the first 24 hours of booking at no additional cost. If you miss this window, you can still cancel your ticket up to 1 hour before the scheduled departure of your Southwest Airlines flight, although a small cancellation fee will apply.
Things To Remember:Here are some essential things to keep in mind regarding about Southwest Airlines' cancellation policy:
- Be sure to check the cancellation fees that the airline will charge when you book your flight.
- If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
- If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
- In certain circumstances, such as a medical emergency or military deployment, Southwest Airlines may waive cancellation fees or offer other accommodations.
- It's always best to contact the airline directly to discuss your options.
Southwest Airlines 24-Hour Cancellations
The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days
Under Southwest Airlines 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares.
Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee.
Important Note:When you book tickets from the United States, a 24-hour policy may apply. The Southwest Airlines Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
Southwest Airlines Cancellation Policy Due To Weather
If Southwest Airlines has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Southwest Airlines will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Southwest Airlines to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.
Southwest Airlines cancellation fee
Southwest Airlines charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of Southwest Airlines:
Cancellation Time |
Cancellation Fee |
Within 24 hours of purchase (if purchased at least 7 days before departure) |
USD 0 |
60-+ days before departure |
USD 0 |
31 β 59 days before departure |
USD 69 |
7 β 30 days before departure |
USD 99 |
6 days-1 hour before departure |
USD 119 |
Ways to Cancel a Southwest Airlines
Southwest Airlines provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Southwest Airlines flight:
Online:
Follow these steps to cancel your Southwest Airlines flight:
- Log into your account on the Southwest Airlines website https://www.southwest.com/.
- Navigate to the "My Trips" section on the website.
- Find the flight you want to cancel.
- Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.
Over the phone:
You can also cancel your Southwest Airlines flight by calling their customer service hotline 800-435-9792. Be sure to have your reservation number and any other relevant information on hand when you make the call.
At the Counter:
If you're near a Southwest Airlines Air airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.
Southwest Airlines Refund Policy
The Southwest Airlines has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the Southwest Airlines provides refunds based on when you cancel your ticket after charging the Southwest Airlines cancellation fee mentioned above. However, you will be entitled to a full refund if:
- You cancel your flight at least 60 days prior to departure.
- You cancel a flight within 24 hours as long as it departs at least 7 days later.
- Your flight is canceled by the airline itself
- If your flight is delayed by at least 2 hours.
- Your flight is rescheduled and the new flight does not suit you.
- You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.
How To Get Southwest Airlines Refund?
Here are the steps through which you can get a refund on your Southwest Airlines flight:
- Go to the airline's official website https://www.southwest.com/.
- Select the βMy Tripsβ option on the website.
- On the next page, enter the required information like Last name and Confirmation code.
- Click on βContinueβ at the bottom of the page (youβll be taken to the Reservation Summary page)
- Select Southwest Airlines Cancel Reservation
- Now, the page will show you the refund amount with the cancellation fees on the last page.
Southwest Airlines Contact Information:
Southwest Airlines wants to make sure that its passengers are well tended to and all their queries get answered, thatβs why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Southwest Airlines:
-
Via Call: Southwest Airlines Cancellation Phone Number is 800-435-9792 (toll-free open 24/7)
Via Chatbot: The Southwest Airlines has a bot present on its website https://www.southwest.com/ that tries to answer all your queries and help you with your problems.
Way to cancel my flight on Southwest Airlines?
If you have reserved a flight ticket with Southwest Airlines but due to some urgency, you need to cancel it. You can do a Southwest Airlines cancellation in two ways - online or by telephone.
Southwest Airlines refund and cancellation phone 800-435-9792.Method #1: Canceling Southwest Airlines Flight within 24 Hours
Gather your Southwest Airlines flight details:

Collect your flight itinerary, personal information, and flight confirmation number.
Go To Southwest Airlines Cancellation page:

Find your Southwest Airlines trip by entering your personal, flight, and credit card details and clicking βFind My Tripβ on the website https://www.southwest.com/.
Click the cancel button:

Now click on the Cancel button to cancel your e-ticket.
Make a Call With Southwest Airlines for refund:

Dial 800-435-9792 and cancel Southwest Airlines ticket over the phone
Send Southwest Airlines an email for cancellation:

You can request a full refund through email. Send an Southwest Airlines e-mail to Refunds.
Method #2: Changing Southwest Airlines Flight
Visit the Southwest Airlines website:

Go to https://www.southwest.com/ then click on the My Trips option.
Input your Southwest Airlines flight details:

Type in your first and last name and Southwest Airlines flight confirmation number.
Change the dates and details:

Enter the Southwest Airlines new flight details carefully.
Click the new flight:

Click on the Southwest Airlines new flight, and the website will automatically calculate the new cost for your flight
Pay for the new flight:

Input your credit card details to pay for the new tickets.
Southwest Airlines Inflight Features
WI-FI
Entertainment
Television
Air Conditioning
Drink
Games
Coffee
Wines
Shopping
Food
Comfort
Magazines
Southwest Airlines Flights
Southwest Airlines Contact information
Phone Number: | 800-435-9792 |
---|---|
Address : | 2702 Love Field Dr |
Facebook : | https://www.facebook.com/SouthwestAir |
Twitter : | https://twitter.com/SouthwestAir |
Youtube : |
Related airlines
FAQs
Passenger can direcly dial Southwest Airlines toll free number %%PHONE%% or can reach website %%WEBSITE%%.
Southwest Airlines cancellation policy is customer-friendly. Tickets are fully refundable within 24 hours of booking. Nonrefundable tickets can be changed or canceled without a fee.
If you purchase a Southwest Airlines ticket that is an unrestricted fare, you can make changes to your flight with no change fee (based on seat availability). However, an additional collection of fare may apply.
If your due date is within 4 weeks of your flight, you must provide a doctor's certificate stating that you've been recently examined and you're fit to fly.
Southwest Airlines have two options 1 refundable ticket and other non-refundable tickets. If you purchase refundable tickets then its completely fully refundable from the Southwest Airlines.