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VivaAerobus

24 SN, C.P.

52 818 215 0150

Hub Airports : MTY

Founded

2006

Key Person

Roberto Alcántara

Satus

active

Type

Commercial

CALL SIGN

AEROENLACES

IATA Code

VB

ICAO

VIV

Country

Mexico

City

Apodaca
VivaAerobus

About VivaAerobus

VivaAerobus is Mexico based founded in 2006 in Mexico. VivaAerobus is a passenger airline operating as VB IATA code, Callsign AEROENLACES and icao code VIV. VivaAerobus operates 1708 flights to its operating routes.

As of now, VivaAerobus 19 fleets in size. VivaAerobus alliance with currently flies to destinations. Main hub is MTY airport.

VivaAerobus located - 24 SN, C.P..

Reach AEROENLACES at social media handles -

https://twitter.com/VivaAerobus
https://www.facebook.com/VivaAerobus

Contact - 52 818 215 0150 and visit website - https://vivaaerobus.com

AEROENLACES flies - %%20ROUTES%%.

VivaAerobus Infant Policy

Infant permitted to travel with an adult passenger on their lap with no dedicated seat for the infant. Age Limit of infants is seven days and under 2 years. AEROENLACES does not allow infants above 2 years to travel as a lap of passengers. VivaAerobus does encourage all passengers traveling with children's age of 2 years and above 2 years must purchase tickets to ensure seats.

VivaAerobus Inflight Features

WI-FI

Entertainment

Television

Air Conditioning

Drink

Games

Coffee

Wines

Shopping

Food

Comfort

Magazines

VivaAerobus Flights

11:25:00 - 14:55:00

Tickets booked together

2 hr 20 min

Ciudad Juarez - Mexico City

Connecting

109 kg

11:25:00 Abraham Gonzalez International Airport (Ciudad Juarez)

Travel time: 2 hr 10 min

14:55:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3171
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

11:25:00 - 14:55:00

Tickets booked together

2 hr 20 min

Ciudad Juarez - Mexico City

Connecting

109 kg

11:25:00 Abraham Gonzalez International Airport (Ciudad Juarez)

Travel time: 2 hr 10 min

14:55:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3173
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

08:45:00 - 11:10:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

08:45:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

11:10:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3141
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

13:05:00 - 15:35:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

13:05:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

15:35:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3143
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

17:20:00 - 19:50:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

17:20:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

19:50:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3145
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

17:25:00 - 19:55:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

17:25:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

19:55:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3147
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

21:20:00 - 23:50:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

21:20:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

23:50:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3149
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

10:50:00 - 13:20:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

10:50:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

13:20:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3151
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

13:50:00 - 16:20:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

13:50:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

16:20:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3153
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

14:20:00 - 16:50:00

Tickets booked together

2 hr 20 min

Cancun - Mexico City

Connecting

109 kg

14:20:00 Cancun International Airport (Cancun)

Travel time: 2 hr 10 min

16:50:00 Benito Juarez International Airport (Mexico City)

VivaAerobus Flight No. 3155
  • Below average legroom (29 in)
  • In-seat USB outlet
  • Stream media to your device
  • Carbon emissions estimate: 97 kg

VivaAerobus baggage policy

AEROENLACES has 2 flexible options in its baggage process: 1st Carry-on Baggage and 2nd is Checked Baggage.

Carry-on Baggage

All carry-on bags average dimensions are 56 x 46 x 25 cm (22" x 18" x 10") and AEROENLACES economy class, 10 kg (22 lbs) for premium economy, and 12 kg (26.4 lb). To keep the price of your AEROENLACES tickets, keep your carry-on items within calculations. For extra baggage, airlines charge you extra fees. The fee depends on destinations where passengers fly with AEROENLACES.

Checked Baggage

Checked baggage allowance is 62 linear inches (158 cm), which is the sum of the height, width, and length. AEROENLACES checked baggage average dimensions is 27 in x 21 in x 14 in (68 cm x 53 cm x 35 cm). VivaAerobus Checked baggage weight allowed average 40 lbs (18 kg) and up to 70 lbs (32 kg). If passengers exceed the limit, airlines charge add-on baggage that completely depends on routes passengers fly.

Baggage Weight

Carry-on Allowance

Baggage Allowance

Delayed Baggage

Damaged Baggage

Baggage Status

Baggage Services

Baggage Tips

Restricted Items

Liability Limitations

Lost and Found

VivaAerobus Cancellation policy

VivaAerobus allow 24-hour cancellation policy (cooling-off period, risk-free cancellation). As per DOT rules VivaAerobus allow passenger can cancel tickets within 24 hours without any cancillation fees and penality.

Duration: The 24-hour cancellation period typically begins immediately after you book your VivaAerobus ticket.

Eligibility: Most of the VivaAerobus tickets including No-rufndable and refundable tickets are eligible for 24-hour cancellation policy window.

Exceptions: VivaAerobus promotional fares not include in 24-hour cancellation policy.

Cancellation url

VivaAerobus Check In

AEROENLACES offers both Online check-in and Airport counter check-in.

Online Check-in

AEROENLACES web check-in is available through VivaAerobus website. Navigate to manage booking and check-in button you will see enter unique AEROENLACESPNR (or Booking reference number) and Last name of passenger. Check prompt, manage booking and check-in process. Passengers can select their AEROENLACES seat with flexible AEROENLACES seat selection.

Airport Check-in

If passengers are not able to do online check-in and need special assistance can do check-in using hassle free VivaAerobus airport check-in process. Passengers arrive at least 2 hours before domestic departures and 3 hours before international departures. VivaAerobus check-in and support desk available at the airport counter. Ask VivaAerobus staff to do a check-in agent will ask you VivaAerobus PNR and booking reference number and few step check-in done.

Check In url

VivaAerobus fare rules

VivaAerobus Domestic tickets validity few days to a year from the date of purchase and VivaAerobus international tickets be longer range days to year from date of purchase.

VivaAerobus allow In some cases (medical, disaster and emergency) , passengers may have the option to extend the validity and waiver of their tickets for a fee.

VivaAerobus special fares and promotions are available for limited dates and destinations. VivaAerobus also offer open tickets, which allow travelers to book travel on a specific route without specifying the exact dates.

VivaAerobus Upgrade Policies: If upgrade applicable, the fare rules may include with upgrade fees its complete depends on routes and dates of travel.

VivaAerobus Contact information

Phone Number: 52 818 215 0150
Address : 24 SN, C.P.
Facebook : https://www.facebook.com/VivaAerobus
Twitter : https://twitter.com/VivaAerobus
Youtube :

FAQs

Yes, VivaAerobus allows passengers to bring a carry-on bag and 1 personal item on board the aircraft.

Passenger can direcly dial VivaAerobus toll free number %%PHONE%% or can reach website %%WEBSITE%%.

VivaAerobus cancellation policy is customer-friendly. Tickets are fully refundable within 24 hours of booking. Nonrefundable tickets can be changed or canceled without a fee.

If you purchase a VivaAerobus ticket that is an unrestricted fare, you can make changes to your flight with no change fee (based on seat availability). However, an additional collection of fare may apply.

If your due date is within 4 weeks of your flight, you must provide a doctor's certificate stating that you've been recently examined and you're fit to fly.

VivaAerobus have two options 1 refundable ticket and other non-refundable tickets. If you purchase refundable tickets then its completely fully refundable from the VivaAerobus.